Support

QUBE! SOFTWARE TECHNICAL SUPPORT

Your purchase of software subscription for Qube! entitles you to a number of ongoing support services for the term of the contract including:

Major releases
Intermediate releases
Technical Support Forum and Knowledge Base
Email support: support@pipelinefx.com
Helpdesk support: http://pipelinefx.zendesk.com
Telephone support: 1-866-856-7823

Qube! Documentation

Updated January 4, 2012
New Online Documentation site
What’s New
- Qube 6.2 (pdf)
- Qube 6.1
- Qube 6.0
Qube! 6.3 docs bundle (html zip)

Information

Technical Support Forum – Join to search and post on current Qube! topics
- SimpleCmd Forum – Download and Share new application integration
Applications List – List of Jobtypes for supported Applications
Qube! Knowledge Base - Answers to technical questions
Technical Specs – List of platform and API support
PipelineFX Tech Tip Archive – Archive of helpful “tech tips” for customers
Contact Pipelinefx Support – Contact us and submit a support case to our Helpdesk

Videos

Whitepapers

Tuning For High Performance (pdf) – a whitepaper on tuning the Qube Supervisor and MySQL database for enhanced performance.

Twitter: pipelinefx

Google now using Qube! for render management #pfx 10:01:51 PM April 02, 2012 from web
PipelineFX CEO Richard Lewis takes on the Pipeline with Dan Sarto of AWN - http://t.co/mrczznGR #pfx 06:36:50 PM April 02, 2012 from web
PipelineFX to Reveal New Products while Exhibiting at NAB 2012 in booth #SL-13717!! check it out!! http://t.co/qtUAawIz #pfx 05:37:27 PM March 28, 2012 from web
NASA’s Conceptual Image Lab Brings Science to the Layman with PipelineFX’s Qube! -- http://t.co/VkxFkdwZ #pfx 09:58:35 PM February 22, 2012 from web
New Qube! 6.3-1 3dsMax jobtype now available for download on the ftp site - http://t.co/aADAiNvZ @PipelineFX 11:57:13 PM February 08, 2012 from web

:: Business Intelligence

As the global leader in render farm management solutions, PipelineFX produces Qube! and incorporates "Smart Farming" technology that enables you to solve a wide range of render pipeline challenges. Our goal is to make smart creative professionals smarter by giving them pipeline intelligence and the insight needed to be successful in a hyper-competitive market.

:: Test Drive Qube!

You can try out Qube! software at no charge for 30 days. This allows you to test our software out and experience the same power and flexibility as commercial users. During the trial period, you'll be eligible for email support and online software updates. Our trial license grants you access to a full-featured, fully functional version of Qube!. What you try out is exactly the same product that you can purchase later. We take your privacy very seriously. Please read our privacy statement.

:: License Rentals

Need more rendering capacity during a crunch? Rent licenses on-demand in one day increments for as little as $2/day. All licenses are per 2 socket host, floating and cross platform.